Privacy Policy
Last Updated: February 2024
At Veluna Body Ritual, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
Information You Provide
- Order Information: Name, email, shipping address, billing address, payment information
- Account Information: If you create an account, we store your login credentials and preferences
- Communication: Messages you send us through contact forms or email
Automatically Collected Information
- Device Information: IP address, browser type, device type
- Usage Data: Pages visited, time spent, clicks, navigation patterns
- Cookies: We use cookies to improve your experience and analyze site usage
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your order status and shipping
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We share information only with:
- Service Providers: Payment processors, shipping carriers, email services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for all transactions
- Secure payment processing through certified providers
- Regular security audits and updates
- Limited employee access to personal data
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Opt-Out: Unsubscribe from marketing emails anytime
- Data Portability: Receive your data in a portable format
Cookies
We use cookies for:
- Essential site functionality
- Analytics and performance monitoring
- Personalization and preferences
- Marketing and advertising (with consent)
You can control cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party services. We're not responsible for their privacy practices. Please review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
International Users
If you're accessing our site from outside the United States, your information may be transferred to and processed in the US, where data protection laws may differ.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Contact us at:
Email: [email protected]